Accessibility Statement

The internet should be accessible to everyone. Therefore, we strive to make our online shop as accessible as possible for all users.

General Description

Our online shop offers a diverse selection of incense cones and accessories, Moravian stars, as well as candles and decorative items.

Explanation of Usage

Visitors to the online shop can learn about the products we offer and place orders. Inquiries can also be sent to us via a contact form.

Information about the Provider

KNOX - Apotheker Hermann Zwetz Räuchermittelherstellung GmbH, Am Tharandter Wald 12, 01723 Mohorn-Grund, Germany; Managing Directors: Marion Koch, Dennis Koch-Beier; Telephone: +49 35209 20512 Email: info@knox.de

Legal Requirements

The legal requirements arise from the German Federal Act on the Strengthening of Accessibility (BFSG), in particular Section 14 in conjunction with Section 3 Paragraph 1 BFSG, with reference to the Ordinance on the Strengthening of Accessibility (BFSG).

Meeting Accessibility Requirements

The requirements of the BFSG cannot yet be fully met. According to Section 17 BFSG, these requirements currently represent a disproportionate burden. However, we are committed to fulfilling the requirements of the BFSG to the best of our ability in the near future.

Feedback and Contact

Do you have questions or would you like to give us feedback?
Simply send us an email to info@knox.de.
We can also be reached by phone at +49 35209 20512.

Responsible Market Surveillance Authority

If we do not respond to your accessibility request within the legally mandated timeframes, you can contact the following authority:

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services – Public Corporation (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Phone: +49 391 28923023
Email: kontakt@mlbf-barrierefrei.de